{"id":79714,"date":"2026-01-05T22:01:44","date_gmt":"2026-01-05T20:01:44","guid":{"rendered":"https:\/\/e-diktyo.com\/?page_id=79714"},"modified":"2026-01-05T22:32:09","modified_gmt":"2026-01-05T20:32:09","slug":"%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%b9%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd","status":"publish","type":"page","link":"https:\/\/e-diktyo.com\/en\/%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%b9%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<p data-start=\"426\" data-end=\"639\">This returns policy applies to purchases made through the online store. <strong data-start=\"531\" data-end=\"547\">e-dictation.com<\/strong> and concerns <strong data-start=\"558\" data-end=\"638\">digital products, software, services, machinery and electronic devices<\/strong>.<\/p>\n<hr data-start=\"641\" data-end=\"644\" \/>\n<h2 data-start=\"646\" data-end=\"673\">\ud83d\udd52 Right of Withdrawal<\/h2>\n<p data-start=\"675\" data-end=\"788\">According to Directive 2011\/83\/EU, the consumer has the right of withdrawal within <strong data-start=\"756\" data-end=\"783\">14 calendar days<\/strong> from:<\/p>\n<ul data-start=\"790\" data-end=\"935\">\n<li data-start=\"790\" data-end=\"870\">\n<p data-start=\"792\" data-end=\"870\">the date of receipt of the <strong data-start=\"821\" data-end=\"866\">natural products (machinery \/ devices)<\/strong> or<\/p>\n<\/li>\n<li data-start=\"871\" data-end=\"935\">\n<p data-start=\"873\" data-end=\"935\">the date of purchase, where permitted by law.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"937\" data-end=\"1027\">The exercise of the right of withdrawal takes place after informing the company in writing.<\/p>\n<hr data-start=\"1029\" data-end=\"1032\" \/>\n<h2 data-start=\"1034\" data-end=\"1078\">\u274c Exceptions to the Right of Withdrawal<\/h2>\n<p data-start=\"1080\" data-end=\"1124\">The right of withdrawal <strong data-start=\"1105\" data-end=\"1119\">does not apply<\/strong> for:<\/p>\n<h3 data-start=\"1126\" data-end=\"1161\">\ud83d\udd39 Digital Products &amp; Services<\/h3>\n<ul data-start=\"1162\" data-end=\"1404\">\n<li data-start=\"1162\" data-end=\"1262\">\n<p data-start=\"1164\" data-end=\"1262\">Digital products (software, licenses, codes, subscriptions) after delivery or activation<\/p>\n<\/li>\n<li data-start=\"1263\" data-end=\"1310\">\n<p data-start=\"1265\" data-end=\"1310\">Services that have started or completed<\/p>\n<\/li>\n<li data-start=\"1311\" data-end=\"1357\">\n<p data-start=\"1313\" data-end=\"1357\">Personalized or customized services<\/p>\n<\/li>\n<li data-start=\"1358\" data-end=\"1404\">\n<p data-start=\"1360\" data-end=\"1404\">Technical support already provided<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1406\" data-end=\"1576\">Upon completion of the purchase, the customer expressly accepts the immediate provision of the digital content or service and acknowledges that <strong data-start=\"1541\" data-end=\"1575\">loses the right of withdrawal<\/strong>.<\/p>\n<hr data-start=\"1578\" data-end=\"1581\" \/>\n<h2 data-start=\"1583\" data-end=\"1622\">\ud83d\udce6 Machinery &amp; Appliance Returns<\/h2>\n<p data-start=\"1624\" data-end=\"1708\">For <strong data-start=\"1628\" data-end=\"1668\">machinery and electronic devices<\/strong>, the return is only accepted if:<\/p>\n<ul data-start=\"1710\" data-end=\"1900\">\n<li data-start=\"1710\" data-end=\"1754\">\n<p data-start=\"1712\" data-end=\"1754\">the product is returned within <strong data-start=\"1739\" data-end=\"1752\">14 days<\/strong><\/p>\n<\/li>\n<li data-start=\"1755\" data-end=\"1825\">\n<p data-start=\"1757\" data-end=\"1825\">is located in <strong data-start=\"1772\" data-end=\"1796\">its original state<\/strong>, without use or installation<\/p>\n<\/li>\n<li data-start=\"1826\" data-end=\"1900\">\n<p data-start=\"1828\" data-end=\"1900\">accompanied by <strong data-start=\"1844\" data-end=\"1900\">complete packaging, accessories and proof of purchase<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1902\" data-end=\"2003\">Products that have been used, installed or damaged <strong data-start=\"1966\" data-end=\"2002\">are not accepted for return<\/strong>.<\/p>\n<p data-start=\"2005\" data-end=\"2102\">Return costs are borne by the customer, unless it is proven to be a wrong shipment.<\/p>\n<hr data-start=\"2104\" data-end=\"2107\" \/>\n<h2 data-start=\"2109\" data-end=\"2172\">\u26a0\ufe0f Defective Devices &amp; Machinery \u2013 Manufacturer&#039;s Liability<\/h2>\n<p data-start=\"2174\" data-end=\"2259\">In case a <strong data-start=\"2195\" data-end=\"2229\">machine or electronic device<\/strong> presents a defect or damage:<\/p>\n<ul data-start=\"2261\" data-end=\"2588\">\n<li data-start=\"2261\" data-end=\"2372\">\n<p data-start=\"2263\" data-end=\"2372\"><strong data-start=\"2263\" data-end=\"2320\">The manufacturing company is solely responsible.<\/strong>, according to the warranty terms it provides.<\/p>\n<\/li>\n<li data-start=\"2373\" data-end=\"2480\">\n<p data-start=\"2375\" data-end=\"2480\">The <strong data-start=\"2378\" data-end=\"2451\">e-diktyo.com is not responsible for repair, replacement or compensation.<\/strong> for defective products.<\/p>\n<\/li>\n<li data-start=\"2481\" data-end=\"2588\">\n<p data-start=\"2483\" data-end=\"2588\">The customer must contact directly the <strong data-start=\"2529\" data-end=\"2587\">authorized service or the manufacturer<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2590\" data-end=\"2756\">The <strong data-start=\"2593\" data-end=\"2609\">e-dictation.com<\/strong> may optionally provide contact information or facilitate the process, <strong data-start=\"2698\" data-end=\"2755\">without assuming any legal or financial responsibility<\/strong>.<\/p>\n<hr data-start=\"2758\" data-end=\"2761\" \/>\n<h2 data-start=\"2763\" data-end=\"2805\">\ud83d\udcb0 Money Back (where approved)<\/h2>\n<p data-start=\"2807\" data-end=\"2869\">In cases where a refund is approved exceptionally:<\/p>\n<ul data-start=\"2870\" data-end=\"3001\">\n<li data-start=\"2870\" data-end=\"2922\">\n<p data-start=\"2872\" data-end=\"2922\">takes place within <strong data-start=\"2895\" data-end=\"2922\">14 calendar days<\/strong><\/p>\n<\/li>\n<li data-start=\"2923\" data-end=\"3001\">\n<p data-start=\"2925\" data-end=\"3001\">is made with the same payment method used in the original transaction<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3003\" data-end=\"3006\" \/>\n<h2 data-start=\"3008\" data-end=\"3025\">\ud83d\udcde Contact<\/h2>\n<p data-start=\"3027\" data-end=\"3075\">For information about this policy:<\/p>\n<ul data-start=\"3077\" data-end=\"3147\">\n<li data-start=\"3077\" data-end=\"3115\">\n<p data-start=\"3079\" data-end=\"3115\">\ud83c\udf10 Website: <a class=\"decorated-link\" href=\"https:\/\/e-diktyo.com\/en\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"3093\" data-end=\"3113\">https:\/\/e-diktyo.com<\/a><\/p>\n<\/li>\n<li data-start=\"3116\" data-end=\"3147\">\n<p data-start=\"3118\" data-end=\"3147\">\ud83d\udcde Telephone: <strong data-start=\"3131\" data-end=\"3147\">210 224 1777<\/strong><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3149\" data-end=\"3152\" \/>\n<h2 data-start=\"3154\" data-end=\"3177\">\u2139\ufe0f Final Provisions<\/h2>\n<p data-start=\"3179\" data-end=\"3389\">The business <strong data-start=\"3192\" data-end=\"3208\">e-dictation.com<\/strong> reserves the right to modify this policy at any time, in accordance with applicable law. Changes are effective from the moment of their publication on the website.<\/p>","protected":false},"excerpt":{"rendered":"<p>This returns policy applies to purchases made through the e-diktyo.com online store and concerns digital products, software, services,<\/p>","protected":false},"author":2,"featured_media":78319,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-79714","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/e-diktyo.com\/en\/wp-json\/wp\/v2\/pages\/79714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e-diktyo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/e-diktyo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/e-diktyo.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/e-diktyo.com\/en\/wp-json\/wp\/v2\/comments?post=79714"}],"version-history":[{"count":3,"href":"https:\/\/e-diktyo.com\/en\/wp-json\/wp\/v2\/pages\/79714\/revisions"}],"predecessor-version":[{"id":79717,"href":"https:\/\/e-diktyo.com\/en\/wp-json\/wp\/v2\/pages\/79714\/revisions\/79717"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e-diktyo.com\/en\/wp-json\/wp\/v2\/media\/78319"}],"wp:attachment":[{"href":"https:\/\/e-diktyo.com\/en\/wp-json\/wp\/v2\/media?parent=79714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}