Digital Customer Service
Digital Customer Service!
Mandatory from 01/07/2025:
Other sectors will follow, such as:
What is the Digital Customer Account?;
The Digital Customer Register is a mandatory electronic customer registration application, covering both retail and wholesale transactions. Registration is done in real time and before the service is provided.
The recording includes:
- Company & customer details
- Vehicle registration number (where available)
- Type and purpose of service provided
- Documents and payment methods
- Time and date of entry/provision
OR AADE It thus acquires full transparency and the ability to cross-check data, with the aim of tax compliance and identifying irregularities at the CRA level.
